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PMO | How to Avoid Overcommitment7/23/2000 Overcommitment could happen when trying too hard to meet the customer's expectations. Let's discuss how you can recognize that you have overcommitted yourself or for your company and how to resolve the issue.
Sincerity is the Key. First, admit that overcommitment is a bad thing and should not happen in the first place. However, when some aspects of work are overlooked and result in overcommitments, you would honestly admit the mistake and reduce the impact on customers and the company. If anything changed effects your early commitments, you also should communicate with customers immediately. Keep the customer "in the know" helps get a better understanding and build trust. Tip- DON'T: DON'T try to solve the problems without communicating with the customer. Otherwise, it can make things worse. Question: Give an example of a time where you were not able to meet a commitment to a team member. What was the commitment and what prevent you from meeting it. What was the outcome, and what did you learn from it? Learning to say No and knowing your limit are critical to answer the question.
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PMO | Why You Need to Detect Emotions7/16/2000 Experienced project managers are skilled at recognizing emotional signals from their project teams. Factors such as stress, unspoken objections, skepticism, ignorance, and ego can all affect the project's outcome. Ultimately, every problem can be traced back to a people issue, and these issues often manifest through emotions. By detecting these emotional signals, a project manager can proactively address problems before they escalate.
Following these simple rules:
 As a meeting facilitator, it's important to understand why some people dislike meetings and to ensure your session doesn't fall into those pitfalls. Here are the top reasons why people may feel negatively about meetings:
1. Lack of Relevance: Some facilitators invite everyone they know to attend meetings, but not everyone needs to be there. If a person is not directly involved in the project or doesn't have a compelling reason to participate, avoid adding them to the invite list. If you don't expect someone to contribute to the discussion, consider removing them from the invitation. Instead, you can share meeting minutes through email to keep them informed. 2. No Decision Made: Meetings should be effective forums for making decisions. Consider whether emails or discussion groups better serve your needs if decisions are not required. 3. No Clear Plan: Every meeting needs a purpose, objectives, and a plan. Discussions should be well-managed to prevent going in circles and to ensure the meeting ends on time. If meetings yield no concrete action items, attendees may feel their time was wasted. 4. No Follow-Ups: If you solicit people's opinions but fail to take their input seriously, you risk frustrating participants. Ignoring feedback or providing no follow-up can lead to decreased contributions and eventually cause attendees to stop attending your meetings. Remember, managers typically have schedules that differ from developers. Managers can handle back-to-back meetings, while developers often require more extended periods of focused, quiet time to be productive. If you're unsure how to conduct a meeting, always approach it with empathy for your attendees, who are usually developers, and respect their time. |