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Fresh Perspectives and Latest Industry Updates Every Week—Updates for Smart Project Managers

​Project Management Office (PMO) Blog 

PMO:   Setup | Change Management| Case Studies | AI | Leadership
Project Management: Career|Job Searching |  Leadership| Core Values|​Standard|Tools |How To

Questions to Ask | Talk to Your Boss

7/25/2023

 
​Do you feel like you’re not getting the guidance, clarity, or feedback you need from your manager in your one-on-one meetings? If so, redirect the focus by asking the right questions. The following is quick reading note: 

Ask for guidance on tasks and projects:
  • I’m having some challenges with X. Can you help me think about how to navigate it successfully?
  • What do you think of my idea Z? Do you have any suggestions for how to improve it, or an alternative idea I should consider?
Clarify priorities and expectations:
  • Given what’s on my plate, what should I be prioritizing right now, and can you help me understand why?
  • As you review my workload, am I taking on the right projects?
Align with the organization and its strategy:
  • To help me better understand the big picture, how does the work I’m doing fit into the company’s broader goals?
  • What’s new in our company’s strategic priorities that you feel I should know about?
Seek growth opportunities and career advancement:
  • What can I do to prepare myself for greater opportunities or to pursue X interest of mine?
  • What should I be targeting as my next career move and why?
Get feedback on your performance:
  • Am I meeting your expectations? I really value your perspective on my performance.
  • What should I start, stop, or continue doing?

Read the full article: "28 Questions to Ask Your Boss in Your One-on-Ones," by Steven G. Rogelberg et al.
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Making a Proposal

7/25/2023

 
To make things happen, we have to win support beside ourselves. We need to create a proposal and persuade others to back it up. I will use an example proposal to to explain proposing steps that can give our ideas a high chance for success.

Idea: Build PMO consortium guiding project management standardization, risk management, and resource training.

Persuade ourselves first. If we don’t believe in the ideas, we can’t persuade others. We need to be emotional readiness that truly believe what we will tell others. 

Data: Total project manager with turnover rate , current standard adoption rate. 

Give details. We can use the NRSL framework for four steps "Need, Root, Solution, Loss". 
  • Need: need, do we have trouble, pain, or nuisance, so that we need to take a new action or countermeasure; to solve the problem. Our project management lack of structure and process that drive high success rate. In contractor based business, the resources is dynamic. The demand for quick on boarding, formulating behavior to ensures quality control becomes more necessary. Because we lack of this consortium, the standard is not mature. The adoption rate is low. Dev team feel less demand to use programs services. Lack of process to follow, document that regulates content. Lead to risks and unstable proof project delivery, which cause a high risk to organization as a whole. 
  • Root, root attribute, that is, what is the cause of this trouble, pain, and nuisance; solution: The standard lack proven practices. The is no m change management process in place frosting adoption. Lack of leadership with successful real world adoption experiencesLeadership with proven success that has knowledge and flexibility address various needs. Define easy to adoption path. Accommodated users specific project needs. Focus the practical actions than presenting format. 
  • Resolution, To what extent this new action can solve the problems we are facing now; Established a change management consortium under right leadership that build and advocates PMO best practices. 
  • Loss: profit and loss ratio, damage and benefit - what are the advantages, disadvantages, advantages and disadvantages of this policy. Loss: lack of structure and Gain: standaize the process. 
Address Questions. 
  • Why we can’t lead by strategic team? It can, engagement will be extensive. How to resolve different opinions. (One standard, one tool, using chorus) 
  • Why now? We have extensive suucess and best practices. 
  • What are action plan and momentum’s. Training, adoption rate, customer feedback. 
​We can have more preparation such as data like ROI, turn to insiders, consulting ideas. We will discuss it later. 
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Questions to Ask | When Exploring Organization Culture

7/14/2023

 
We can ask the following question when exploring to understand organization culture: 
  • What values and beliefs are important within the organization?
  • What is the leadership style within the organization?
  • What does people do without giving instructions —the established “rules” under which the organization generally operates? 
  • How are decisions made within the organization?
  • How  do people behave toward customer, stakeholders and each other? 
  • How is resource allocation within the organization?
  • What is the approach to handling and learning from failures and mistakes?
  • How does the organization recognize and reward contributions?
  • What areas does the organization devote to both time and resources?  
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The Organizational Breakdown Structure (OBS)

7/10/2023

 
OBS, also known as Organizational Breakdown Structure, defines development, project management, budgeting, and project control. The OBS provides an organizational rather than a task-based perspective of the project. The OBS helps project managers to analyze the administrative relationship and use it to assign work and resources. ​
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Questions to Ask | When Communicating Organization Visions

7/6/2023

 
Consider the answers to the following questions when communicating the organization's vision and eventually helps bring the vision to life.: 
  • What are we doing today?
  • Why are we doing the work we’re doing? Why now?
  • What does my team care most about? How is the vision relevant, and how would anyone challenge the vision?
  • What does success look like for our team?
  • What could we do to achieve more, better, faster?
  • What are specific, measurable goals and deadlines? How can we help, including solving problems so my team can achieve more?
  • How will the team benefit in the end? ​
The goal is to facilitate meaningful discussions to ensure stakeholders' clarity, understanding, and alignment.
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Career| Understanding of Customer Service

7/1/2023

 
Your product or service is created for your customers. Your customer is a mirror showing what you have done right or wrong. They also decide the success of your work. Therefore, learn something we get on dealing with customers. 

Give great customer experiences. Great customer experiences come from you thinking about what you would need if you are in the place of your customers. Delight them. Make their life easier, happier, and more efficient. To truly take your customers' perspective, you need to understand them inside out, including analyzing their experience, situations, and desires.

Pay attention to the details. Your empathy to customers will let you avoid unnecessary trouble with your customers. Design something that runs like a charm, beautiful that can lighten up their day. 

Make things simple. You would need more effort to make things simple yet valuable. 

Give your design and ideas to others when you love to use them yourself. Give them surprises and delights. 

Read More
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Agile | How to Create an Agile Project Team

7/1/2023

 
​Because most development leads are new to Agile, project manager needs to serve as the Scrum host and help development leads to implement Agile practices. The roles are:
  • PM - Scrum Host
  • Development Leads - Product Owner 
The following action can be taken: 
  • (PM) Create radar agile (scrum) board
  • (PM+ Development Lead) Create epic 
  • (PM+Development Lead) Create story backlog
  • (PM) Schedule Agile meetings (Sprint/Retrospective planning, standup meeting)

Read More
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Project ​Change Control

7/1/2023

 
​Change control is widely used in software development to mitigate the risk of code changes. It usually requires establishing a CCB (Change Control Board) that consists of subject matter experts and managers who can evaluate the impact of the change and decide if the change should be implemented or not. CCB's decision will involve considerations of technology, budget, schedule, or quality control requirements.
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Don’t point out your manage’s problem directly.

7/1/2023

 
Don’t point out your manager’s problem directly. Mary got assigned to a volunteer project for 5 years in a local primary school which impacted her career development as a system engineer. She realized this was caused by directly pointing out her manager’s problems when asked for honest feedback. The manager was upset by the comments and stopped giving Mary opportunities. It’s never a good idea to point out the problem directly; instead, always use indirect feedback or offer solutions to address the problem differently to influence. Find a way for an audience can receive the message positively.
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PMO Governance

7/1/2023

 
PMO governance is about making sure PMO (#PMO) standards are being met. It is easy to define a standard in practice but its challenging to make it happen in the way it should be. Consequently, PMO Governance is a crucial indicator to show the maturity of a PMO office. The significant elements for a successful PMO governance are collaboration, visibility, and discipline. 

Discipline is required for any standard implementation, including regular oversights and constant follow-ups with the progress of the standard implementation. However, disciplined execution also needs consistent feedback with sincerity. Understand why teams do things differently from the standard and adopt the standard for better results and relationships. 

Visibility requires clear criteria and metrics prepared before implementation. The goal is to gain trust with PMO's expertise, demonstrate values, and encourage further adoption. 

Collaboration requires implementing standards with adaptation. PMO requires to operate with great empathy and flexibility to meet your application leaders' actual needs. Avoid unnecessary overheads and directly target results are the best way to gain support from the team, application leaders, and senior managers. 

Excellent PMO governance requires tons of experience. If you are new, you can learn from others by listening to the PMO community at (Linkedin for ideas and coming pitfalls).
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