PMO | Project Team Rule of Engagement

It's best to update the project team on the rule of engagement when starting a new project. It's like the "We Card" sign in grocery store, workers only have to point to the sign for you to prove that you are legally to make the purchase. With the rule of engagement, It's the rules that is  understood everyone to avoid additional hassle .The following is an example guideline. 

For PM requests, please acknowledge when receiving the request within the same day. If you don't know the next step, a simple reply with "Acknowledge or ACK" is sufficient. Then reply with updates after your initial follow-up to confirm the action plan and ETA (Estimated Time of Arrival). If the ETA doesn't meet the initial timeline, please request an extension to your project manager.

During task execution, the task owner must timely update the status in Wrike or any tasking tracking system selected. Any timeline extension or blocking issue needs to be sent before the due date or notify PM as soon as possible. 

For meeting invites, it's mandatory to respond to the meeting invite. In case of tentative or not attending, please provide a reason. ​

​Laying down the ground rules reduces frictions during the project team interactions. The clear agreement  leads a high-performance team. ​