Summary | The New One Minute Manager (2012)

The New One Minute Manager (2012) by Spencer Blanchard and Kenneth H. Johnson provide some good insights on how to be a manager. 

• One Minute Goal: "Take a minute: look at your goals, look at your performance, see if your behavior matches your goals." The goal has to be clear and actionable.
• One Minute Praising: "Help People to Reach Their Full Potential. Catch Them Doing Something Right”.The praise should describe the fact first, express the emotion the next and explain the contributions to the organization. The recognition should follow up with the encouragement to continue the good the work in the future. 
• One Minute Reprimand: "We are not just our behavior. We are the person managing our behavior” "The reprimand should focus on the conduct, not the person, which starts with explaining the facts, telling the emotions and the impacts. The reprimand should be closed with a confirmation of the person's attitude or ability, and encourage them to deliver better work in the future. 

​People who feel good about themselves produce good results.

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“As you undoubtedly know, making mistakes is not the problem. It’s not learning from them that causes real problems.” 
― Kenneth H. Blanchard, The New One Minute Manager