- The location and time
- What you were doing in that location (zoom in)
- What you were thinking
- Your feelings
- The background sounds or conversations
The first story is about a summer internship I had while I was in college. My job was to sell large, shiny world maps that could be hung on walls. To accomplish this, I had to visit various companies to showcase the samples and persuade them to purchase maps for office decoration. Since the maps were quite expensive, making sales was often challenging. One day, I entered an office that appeared poorly equipped, and the person I encountered seemed more like a peasant who just started the entrepreneurship. I didn't have high hopes for making a sale, so I went through my usual pitch. To my surprise, this person responded,"What do you have? I'll buy all of them." That moment taught me that we should never judge a person's potential based on their appearance.

Many people believe that success depends on luck, but effective communication can create opportunities for that luck. What's your story?